Follow-up of tickets (requests and incidents) closely with our users throughout the duration the ticket is open; A return for any incident that is not major or a service request must be made in accordance with our processing standards and the updated ticket;. We welcome applications from everyone, a

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered. Follow-up of tickets (requests and incidents) closely with our users throughout the duration the ticket is open; A

Vos responsabilités incluront :Analyse stratégique :Examiner, analyser et évaluer les processus d’affaires, les systèmes et les besoins des utilisateurs pour identifier des opportunités d’amélioration. Tests et validation :Développer des cas de test, participer aux tests et documenter les

In close collaboration with the Infrastructure & Security Architect, define and document the operational and security requirements in terms of IT infrastructure as part of the various IT projects. In collaboration with the IT Manager, Business Relations and Solution Delivery, planning and prioritiza

In close collaboration with the Infrastructure & Security Architect, define and document the operational and security requirements in terms of IT infrastructure as part of the various IT projects. Provide the required support to the IT Manager, User Services, when handling major incidents (P1 and P2

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered. Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate

As a core member of our team, youll play a key role in aligning IT development initiatives with business goals, improving processes, and delivering innovative solutions. Develop test cases, participate in testing, and document results to ensure system quality and functionality. Enjoy the flexibility

Develop test cases, participate in testing, and document results to ensure system quality and functionality. As a core member of our team, you’ll play a key role in aligning IT development initiatives with business goals, improving processes, and delivering innovative solutions. Enjoy the flexibil

Développer des cas de test, participer aux tests et documenter les résultats pour garantir la qualité et la fonctionnalité des systèmes. Une solide connaissance des méthodologies de développement (Agile, RUP, UML) et des principes de conception logicielle. Vos responsabilités incluront :.

Développer des cas de test, participer aux tests et documenter les résultats pour garantir la qualité et la fonctionnalité des systèmes. Travailler en étroite collaboration avec des équipes interfonctionnelles, des fournisseurs externes et des parties prenantes pou